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website/docs: add info and link about supported versions (#10442)

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add info and link about supported versions

Co-authored-by: Tana M Berry <tana@goauthentik.com>
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Tana M Berry
2024-07-10 17:08:28 -05:00
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website/docs/enterprise/entsupport.md
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title: Support title: Support
--- ---
Enterprise authentik provides dedicated support, with a Support center where you can open a request and view the progress and communications for your current requests. Enterprise authentik provides expert support, with a Support center where you can open a request and view the progress and communications for your current requests.
### Managing tickets and requests ### Managing tickets and requests
To access the Requests page, where you can open a request and view current requests, go to the Customer Portal and then click **Support** in the top menu. To access the Support center, where you can open a request and view current requests, go to the Customer Portal and then click **Support** in the top menu.
You can also bookmark the direct link to your Requests page, using the following URL: You can also bookmark the direct link to your Requests page, using the following URL:
> https://customers.goauthentik.io/l/support. > https://customers.goauthentik.io/l/support
You can also always reach out to us via email, using hello@goauthentik.io email address. You can also always reach out to us via email, using hello@goauthentik.io email address.
### Product version support
We [support](../security/policy.mdx) the current, released version of authentik and one version back (including all major, minor, and patch versions).