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website/docs: updated user count info (#14186)

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* updated user count info

* Update website/docs/enterprise/manage-enterprise.mdx

Co-authored-by: Dominic R <dominic@sdko.org>
Signed-off-by: Tana M Berry <tanamarieberry@yahoo.com>

---------

Signed-off-by: Tana M Berry <tanamarieberry@yahoo.com>
Co-authored-by: Tana M Berry <tana@goauthentik.io>
Co-authored-by: Dominic R <dominic@sdko.org>
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Tana M Berry
2025-04-23 18:16:09 -05:00
committed by GitHub
parent e3674426b7
commit 2f3ae0f607
1 changed files with 5 additions and 1 deletions
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website/docs/enterprise/manage-enterprise.mdx
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@ -115,7 +115,11 @@ The following events occur when a license expires or the internal/external user
### About users and licenses ### About users and licenses
License usage is calculated based on total user counts that authentik regularly captures. This data is checked against all valid licenses, and the sum total of all users. Internal and external users are counted based on the number of active users of the respective type saved in authentik. Service account users are not counted towards the license. License usage is calculated based on total user counts that authentik regularly captures. This data is checked against all valid licenses, and the sum total of all users. Internal and external users are counted based on the total number of users of the respective type saved in authentik.
:::info
Accounts that are disabled, as well as service accounts, are excluded from the license user count.
:::
An **internal** user is typically a team member, such as a company employee, who has access to the full Enterprise feature set. An **external** user might be an external consultant, a volunteer in a charitable site, or a B2C customer who logged onto your website to shop. External users don't get access to Enterprise features, nor to the **My applications** page in authentik. Instead, external users are authenticated and then redirected to log directly into their [default application](../sys-mgmt/brands.md#external-user-settings). An **internal** user is typically a team member, such as a company employee, who has access to the full Enterprise feature set. An **external** user might be an external consultant, a volunteer in a charitable site, or a B2C customer who logged onto your website to shop. External users don't get access to Enterprise features, nor to the **My applications** page in authentik. Instead, external users are authenticated and then redirected to log directly into their [default application](../sys-mgmt/brands.md#external-user-settings).