website/docs: enterprise: add instructions to cancel license renewal (#13320)

Signed-off-by: Marc 'risson' Schmitt <marc.schmitt@risson.space>
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Marc 'risson' Schmitt
2025-02-28 18:05:31 +01:00
committed by GitHub
parent 7e7fc75e77
commit 60521d89cb

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@ -127,6 +127,12 @@ You can either purchase a new license and enter it in the same authentik instanc
The second way is to [open a support ticket](./entsupport.md) with us and we'll upgrade the number of users in your license. You'll be charged the prorated amount for the remaining time until the next license renewal.
### Cancel your subscription
To cancel your subscription, access the [billing management interface](#manage-billing), choose the subscription to cancel, and click "Cancel subscription".
Once a subscription is canceled, the associated license will still be valid until the end of the billing period, but it will not be automatically renewed.
## Manage Billing
Billing is based on each individual organization.
@ -144,3 +150,4 @@ Billing is based on each individual organization.
- update your account information (address, name, phone number, and tax ID)
- add a payment method
- view your invoice and payment history
- cancel your license subscriptions