website/docs: enterprise: add instructions to cancel license renewal (#13320)

Signed-off-by: Marc 'risson' Schmitt <marc.schmitt@risson.space>
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Marc 'risson' Schmitt
2025-02-28 18:05:31 +01:00
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@ -127,6 +127,12 @@ You can either purchase a new license and enter it in the same authentik instanc
The second way is to [open a support ticket](./entsupport.md) with us and we'll upgrade the number of users in your license. You'll be charged the prorated amount for the remaining time until the next license renewal. The second way is to [open a support ticket](./entsupport.md) with us and we'll upgrade the number of users in your license. You'll be charged the prorated amount for the remaining time until the next license renewal.
### Cancel your subscription
To cancel your subscription, access the [billing management interface](#manage-billing), choose the subscription to cancel, and click "Cancel subscription".
Once a subscription is canceled, the associated license will still be valid until the end of the billing period, but it will not be automatically renewed.
## Manage Billing ## Manage Billing
Billing is based on each individual organization. Billing is based on each individual organization.
@ -144,3 +150,4 @@ Billing is based on each individual organization.
- update your account information (address, name, phone number, and tax ID) - update your account information (address, name, phone number, and tax ID)
- add a payment method - add a payment method
- view your invoice and payment history - view your invoice and payment history
- cancel your license subscriptions