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authentik/website/docs/enterprise/get-started.md
Tana M Berry bb7338f5c1 website/docs: update customer portal (#12603)
* add note about license to access Support center

* more tweaks

* polish

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Co-authored-by: Tana M Berry <tana@goauthentik.com>
2025-01-08 18:34:44 -06:00

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---
title: Get started
---
Installing authentik is exactly the same process for both Enterprise version and our free [open source](https://github.com/goauthentik/authentik) version.
## Install Enterprise
To get started working with Enterprise authentik, [upgrade](../install-config/upgrade.mdx) to the [2023.8.x](../releases) version or later.
If this is a fresh install, refer to our [technical documentation](../install-config/index.mdx) for instructions to install and configure authentik.
- [Docker Compose installation](../install-config/install/docker-compose.mdx)
- [Kubernetes installation](../install-config/install/kubernetes.md)
## Access Enterprise
Access your Enterprise features by first [purchasing a license](./manage-enterprise.md#buy-a-license) for the organization.
To open the Customer Portal and buy a license, go to the Admin interface and in the left pane, navigate to **Enterprise -> Licenses**, and then click **Go to Customer Portal**.
In the Customer Portal you define your organization and its members, manage your licenses and billing, and access our Support center.
:::info
A license is associated with a specific Organization in the customer portal and a specific authentik instance (with a unique Install ID), and not with individual users. A single license is purchased for a specified number of users. Additional users can be added to a license, or additional licenses purchased for the same instance, if more users need to be added later.
:::
## Visit the Support center
Enterprise authentik provides dedicated support, with a Support center where you can open a request and view the progress and communications for your current requests.
:::info
Access to the Support Center and the ticketing system requires a licensed instance of authentik.
:::
To learn about our Support center, see ["Enterprise support"](./entsupport.md).