bb7338f5c1
* add note about license to access Support center * more tweaks * polish --------- Co-authored-by: Tana M Berry <tana@goauthentik.com>
24 lines
881 B
Markdown
24 lines
881 B
Markdown
---
|
|
title: Support
|
|
---
|
|
|
|
Enterprise authentik provides expert support, with a Support center where you can open a request and view the progress and communications for your current requests.
|
|
|
|
:::info
|
|
Only licensed instances of authentik can access the Support center.
|
|
:::
|
|
|
|
### Managing tickets and requests
|
|
|
|
To access the Support center, where you can open a request and view current requests, go to the Customer Portal and then click **Support** in the top menu.
|
|
|
|
You can also bookmark the direct link to your Requests page, using the following URL:
|
|
|
|
> https://customers.goauthentik.io/l/support
|
|
|
|
You can also always reach out to us via email, using hello@goauthentik.io email address.
|
|
|
|
### Product version support
|
|
|
|
We [support](../security/policy#supported-versions) the current, released version of authentik and one version back (including all major, minor, and patch versions).
|